Your advisor isn't guessing anymore.
The moment a customer hesitates, tekDrive AI is already loaded with the job, the vehicle, and the finding. It pulls the manufacturer spec, reframes the risk, and scripts the next line your advisor should say — in seconds.
42% of recommended work walks out the door.
Most advisors are flying blind after the customer says “no.” No playbook. No data pulled up. No way to re-open the conversation without sounding desperate. The sale dies in the silence.
Guess. Fumble. Lose the job.
- Advisor reaches for the wrong number or no number at all
- No OEM data to back the recommendation
- No script — just vibes and pressure
- Junior advisors freeze; senior ones wing it differently
- The “no” stays a “no.”
Data. Language. Confidence.
- AI already has the job, the vehicle, and the finding loaded
- OEM spec, risk, and history pulled in under a second
- Next line scripted in plain customer language
- Every advisor — new or tenured — gets the same playbook
- The “no” becomes a conversation again.
Detect → Retrieve → Script.
Three stages. One advisor. The customer never knows the difference.
It reads what your advisor would read — if they had an extra six hours.
tekDrive AI is not a general-purpose chatbot. Every response is grounded in live data from the repair order, the vehicle, the customer, and the shop. No hallucinated prices. No made-up service intervals.
Coaching is just the beginning.
tekDrive AI shows up everywhere your team does — the rack, the estimate, the sidebar, the shared report, the Chrome extension dock.
Questions we hear.
tekDrive AI is a real-time coaching and content assistant for auto repair service advisors. It watches the repair order in context — the vehicle, the findings, the customer, the OEM service data — and generates inspection descriptions, estimates, customer updates, and live objection-handling scripts when a customer hesitates.
When a customer says 'no' or hesitates, tekDrive AI is already loaded with the job, the vehicle, and the finding. It pulls the manufacturer specification, reframes the risk in plain language the customer actually understands, and scripts the next line for your advisor to say — in seconds. Pilot shops have seen close rates move from ~33% to ~58%+.
tekDrive AI reads the active repair order, inspection findings with photos and videos, the vehicle's full Carfax history, manufacturer service intervals and specs, prior customer conversations, and historical RO patterns across your shop. Everything stays inside your tekDrive workspace — no data is used to train external models.
Yes. Every AI surface — inspection descriptions, estimate notes, coaching scripts, and customer-facing explanations — works in English and Spanish. Your team can switch per-customer or per-RO.
tekDrive AI is embedded across the platform: in the Chrome extension dock inside Tekmetric, on the Rack Attack inspection app, in the Estimator, in the customer-facing shared report, and as a standalone assistant panel. Your advisors never have to leave what they're doing to ask it a question.
Give every advisor the same coach.
Request a demo and we'll walk through a live objection with your actual repair order data.