Maintenance Maker

Proof, not pitch. Delivered in under three minutes.

tekDrive pulls the customer's full Carfax, cross-checks it against manufacturer service intervals, and renders a personalized narrated video showing what’s done, what was skipped, and what’s due next — with OEM data backing every single item.

Service history · 2019 Honda Pilot
98,432 mi
12k
Oil change
Documented — Carfax
30k
Brake fluid flush
Documented — prior shop
60k
!
Transmission fluid
OEM: required · Carfax: no record
60k
!
Spark plugs
OEM: required · Carfax: no record
90k
Timing belt
OEM window: 90k–100k · Current: 98k
100k
Coolant flush
OEM window: 100k · Current: 98k
2 items skipped · 2 items due~$1,240 deferred
Rendering
For Sarah W.
Your 2019 Pilot at 98k — what Honda says is due.
0:42 / 2:14
Narration · 102s· EN/ES
The problem

Customers have learned to say no to the menu.

Advisors read off a maintenance menu they've never seen proven. No Carfax. No service history. No manufacturer backing — just “looks like you need this.” It sounds like a quick-lube pitch. The customer books it at the dealership, defers indefinitely, or books it nowhere at all.

~1/10
Approvals on recommended maintenance — without proof.
Nine out of ten recommended items walk out the door. Deferred maintenance becomes dealer revenue, safety risk, or someone else's repair.
The pipeline

From VIN to video in under three minutes.

01
Fetch
Carfax history

Full service-record pull for the VIN on the RO. Every documented service at any shop.

02
Cross-check
OEM intervals

Every required service for this exact year/make/model/trim — cross-referenced line-by-line against what's documented.

03
Draft
Recommendations

Overdue, due, and upcoming items are flagged. Customer-friendly language is drafted — no jargon, no fear, no pressure.

04
Render
Personalized video

1–3 minute narrated video with the customer's name, their vehicle, their history, and what their manufacturer actually says is due.

End to end:1–3 minutes per video · fully hands-off for your advisor
Inputs

Every video pulls from six live sources.

Nothing is made up. Every recommendation traces back to manufacturer data or a documented service record — not a menu, not a guess.

Carfax service history

Every documented oil change, fluid swap, and repair from any shop

OEM service intervals

Manufacturer-published maintenance schedules for the exact year/make/model

Vehicle specifics

VIN-decoded trim, engine, mileage, driving conditions

Current RO findings

Today's inspection pulled in so nothing gets double-pitched

Customer language

Plain-language rewrites — bilingual, advisor-tone, not salesy

Video render engine

tekDrive-rendered on the back end — 1–3 minutes end-to-end

Partnership included

The Carfax data is already there.

tekDrive maintains the Carfax agreement at the platform level. Every customer automatically gets a free detailed Carfax report alongside their personalized video — no separate contract, no extra charge.

Full vehicle history report included
Delivered alongside the video via SMS or email
No separate contract to manage
Carfax — tekDrive partnership for vehicle history reports
Example

One link. One video. Everything they need to approve.

The customer gets a text: “Here’s what Honda says your 2019 Pilot needs.” They tap it, watch a 2-minute walkthrough of THEIR car’s history, THEIR missed services, and THEIR options — and tap approve from the couch.

  • Customer’s first name in the narration
  • Every recommendation cites Carfax + OEM
  • Bilingual (English / Spanish)
  • Customer keeps the video and the Carfax report
  • Deferred items auto-rebook into future appointments
tekDrive Maintenance Maker — personalized Carfax service video with OEM-backed recommendations
Pilot data

~1 in 10  →  ~7 in 10 approvals.

When customers see their own car’s documented history next to manufacturer service intervals — in a video made for them — the conversation stops feeling like a sales pitch. Deferred items get booked for next time instead of walking out the door.

Menu pitch
1/10
Maintenance Maker
7/10

Frequently asked questions

What is the Maintenance Maker?

Maintenance Maker is a tekDrive feature that generates a personalized 1–3 minute recommendation video for every customer. It reads the vehicle's Carfax service history, cross-references it against manufacturer service intervals, and produces a narrated walkthrough of what's been done, what was missed, and what's due now.

How does the video get made?

tekDrive pulls the customer's full Carfax, cross-checks each service item against OEM-published intervals, flags what's missing or overdue, drafts customer-friendly recommendation language, and renders a narrated video in 1–3 minutes. The customer receives a text with the video and a free detailed Carfax report.

Why do personalized videos convert so much better?

A standard maintenance menu sounds like a quick-lube pitch — customers have learned to say no to it. A personalized video shows them THEIR car, THEIR history, and what THEIR manufacturer actually recommends. Approvals at pilot shops jumped from roughly 1-in-10 to roughly 7-in-10, and the customers who don't approve today keep the video and come back later.

Is the Carfax data included?

Yes. tekDrive maintains the Carfax partnership, so every customer automatically gets a free detailed Carfax report alongside the video — and you don't manage a separate contract. Pair it with your inspection findings for total transparency.

Can the video be in Spanish?

Yes. Maintenance Maker generates narration and on-screen copy in English or Spanish, chosen per customer.

Stop pitching. Start proving.

Request a demo and we'll generate a Maintenance Maker video from one of your actual repair orders.