Document every vehicle at drop-off. Protect your shop.
Timestamped photos tagged to the repair order in under 60 seconds. Built-in loaner vehicle management. Never worry about a damage claim again.
The cost of skipping vehicle check-in
One damage claim can cost your shop thousands. A 60-second photo process at drop-off eliminates the risk entirely — and gives your customers a professional experience.
Without documentation
- No proof of pre-existing damage
- Verbal walk-arounds that aren't recorded
- Loaner vehicles tracked on paper or not at all
- Damage claims become your word vs. theirs
- No visual record for the customer
With tekDrive Onboarder
- Timestamped photos of every vehicle at drop-off
- Every photo tagged to the repair order
- Loaner wizard handles check-out and return
- Searchable media history per vehicle and RO
- Customer gets a professional visual record
Built for the front lot, not the back office
Timestamped Photos
Every photo is timestamped and tagged to the repair order. Proof of vehicle condition before work begins.
Under 60 Seconds
Your team photographs the vehicle at drop-off in under a minute. Fast enough to do on every single car.
Loaner Vehicle Wizard
Built-in loaner management — document check-out, track who has what, and photograph the return. Complete paper trail.
Damage Protection
If a customer claims damage that was already there, you have dated photo evidence tied to the RO. Protect your shop.
RO-Tagged Media
Every photo ties to the repair order automatically. Search any RO and see every image from check-in to completion.
Fleet-Ready
Same documentation process for fleet vehicles. Every unit gets photographed, tagged, and tracked — fleet managers see the full history.
From drop-off to documented in under a minute
Your team photographs the vehicle, tags it to the RO, and moves on. Every photo is permanent and searchable.
Frequently asked questions
A vehicle check-in app lets your team photograph and document every vehicle at drop-off. Photos are timestamped and tagged to the repair order, creating a record of the vehicle's condition before work begins. This protects your shop from damage claims and gives customers a visual record.
Yes. tekDrive's Onboarder includes a built-in loaner vehicle wizard. Document the loaner at check-out and check-in with photos, track which customer has which vehicle, and have a complete record if there's ever a dispute.
Timestamped photos at drop-off prove the vehicle's condition before your team touched it. If a customer claims damage that was already there, you have dated photo evidence tagged to the repair order. This protects your shop from false claims.
Yes. Onboarder works for individual vehicles and fleet accounts. Every vehicle gets the same documentation process — photos tagged to the RO, timestamped, and searchable. Fleet managers can see the full history of every vehicle serviced.
Ready to protect your shop with every drop-off?
Request a demo and see Onboarder in action with your actual repair orders.