Text your customers everything they need
Inspection reports, estimates, Carfax reports, and repair updates — delivered via text message. Customers text START to 334-TEKDRIV to subscribe. It's that simple.
One number. Every update.
Your customers text START to one easy-to-remember number and they're in. No apps to download, no accounts to create, no passwords to remember.
Everything you can text to customers
Every message is tied to a Tekmetric repair order. Your customers get relevant, timely updates — not spam.
Inspection Reports
Send branded digital inspection reports with photos, videos, and AI-written findings. Customers see exactly what the technician sees — on their phone.
Estimates & Approvals
Text estimates to customers and let them approve work from their phone. No phone tag, no voicemail — just a link they can review on their own time.
Carfax Reports
Send full Carfax vehicle history reports via text message. Customers get a link to the complete report — combine it with your inspection for total transparency.
Repair Status Updates
Keep customers informed as their vehicle moves through your shop. Status changes, completion alerts, and pickup reminders — all via text.
Loaner Vehicle Notices
Send loaner agreement details, return reminders, and pickup coordination via text. Everything documented and tied to the repair order.
AI-Powered Content
AI writes customer-friendly descriptions for inspection findings and estimates. Available in English and Spanish — your technician just captures the evidence.
From opt-in to approval in four steps
Customer opts in
Customer texts START to 334-TEKDRIV, fills out the online consent form, or signs up during vehicle intake. They receive an instant confirmation text.
Your team works the vehicle
Technicians capture photos and videos during the inspection. Service advisors build estimates. Everything syncs to the Tekmetric repair order automatically.
Customer gets a text
Inspection reports, estimates, Carfax links, and status updates are delivered via SMS. Customers review everything on their phone — no app download required.
Customer approves from their phone
Customers can review findings, see photos and videos, and approve recommended work — all from the link in their text message.
Fully compliant. Carrier approved.
tekDrive is A2P 10DLC registered and approved by all major US carriers. Every message follows TCPA and CTIA guidelines.
Consent Required
Every customer must opt in before receiving messages. Consent is recorded with timestamp, IP address, and source for full audit trail.
STOP & HELP
Customers can reply STOP at any time to unsubscribe. Reply HELP for assistance. Both keywords are processed automatically and instantly.
A2P 10DLC Approved
Registered with The Campaign Registry and approved by AT&T, T-Mobile, and Verizon. No message filtering, no delivery issues.
Frequently asked questions
Customers can text START to 334-TEKDRIV (334-835-3748) to opt in, or they can fill out the consent form on your shop's intake paperwork or online at tekdrive.io/sms-consent. Once subscribed, they'll receive a confirmation text and start getting updates tied to their repair order.
tekDrive sends transactional SMS messages related to vehicle service — digital inspection report links with photos and videos, repair status updates, estimate approval requests, Carfax vehicle history report links, and loaner vehicle notifications. Messages are tied to the customer's repair order in Tekmetric.
Yes. tekDrive is fully A2P 10DLC registered and approved by all major US carriers. Every message requires customer consent, supports STOP to unsubscribe, and HELP for assistance. Consent records are stored with full audit trails including timestamps, IP addresses, and opt-in source.
Yes. Customers can reply STOP at any time to unsubscribe from all future messages. They can also reply HELP for assistance. tekDrive automatically processes these keywords and updates consent records in real time.
Yes. tekDrive integrates with Carfax to let you send full vehicle history reports to customers via text message. The customer receives a link they can open on any device — no app download needed. Combine Carfax data with your inspection findings for maximum transparency.
Yes. tekDrive is built specifically for Tekmetric shops. Every text message is tied to a repair order, customer record, and vehicle in Tekmetric. When your technician completes an inspection or your service advisor sends an estimate, the customer gets a text automatically — no duplicate entry required.
SMS messaging is included in every tekDrive plan at no extra charge. tekDrive Starter is $299.95/month for up to 5 users and includes all tools — inspections, estimates, SMS, Carfax integration, and more. No per-message fees, no message caps.
Ready to text your customers like a modern shop?
Request a demo and we'll show you how tekDrive handles inspections, estimates, and customer communication — all via text. Setup takes minutes. No contracts.