Interactive Shared Report

Your customer taps the link and doesn't leave.

A branded page — not a PDF. Photos and videos they can zoom. An AI that explains every finding. Short reads on how their car works. A real cost range. A one-tap scheduler. A live chat with your advisor. All from a text message.

From JJ's Auto
Your 2019 Pilot inspection is ready
Critical
3
Serpentine belt — cracks, glazing
Belt showing end-of-life cracking. Recommended replacement per Honda 60k–100k window.
Explain
Learn
Cost
Schedule
Ask about this finding
Online
What happens if I don't fix this?
If the belt snaps, you lose your alternator, power steering, and A/C all at once — usually while driving. Honda recommends replacement between 60k and 100k miles, and at 98k with visible cracking, it's near the end of that window.
Can I wait 2 weeks?
You likely can — but JJ's team can hold your appointment slot if you'd like. Tap Schedule and pick a return date.
Ask anything about this finding…
A different kind of link

Your customers stop calling to ask “what does this mean?”

The shared report answers those questions before they're asked — photos, AI, cost, and scheduler all on one page. Your advisors get their phone lines back.

Static PDF

One-way. Generic. Ignored.

  • Customer opens, skims, sets aside
  • Every question becomes a phone call to the advisor
  • No photos — or photos but no context
  • No way to approve or schedule from the link
  • Read once, forgotten
tekDrive Shared Report

Interactive. Personal. Alive.

  • Customer opens and starts exploring
  • AI answers the follow-up questions in real time
  • Photos, videos, and zoom on every finding
  • Approve today or schedule for later — one tap
  • Kept, re-opened, shared with spouse or dealer
Five tap targets

Everything your customer could need — in one tap each.

No app install. No login. No account. Just a phone and the text your shop sent.

01
ExplainAI

Plain-language answers.

Tap Explain on any finding. AI has the photo, the tech's notes, and the vehicle context — it answers the follow-up questions your advisor would answer, instantly, in English or Spanish.

02
EducateSerpAPI

Learn how your car works.

Every finding links to curated short reads — how a brake caliper actually works, why coolant matters, what a CV boot does. Powered by SerpAPI, surfaced inline, so customers leave smarter than they arrived.

03
EstimateReal-time

See the number. Approve from the couch.

Real cost ranges tied to your actual estimate — not a guess. Customers see the price before they call. Approvals happen silently, any time of day.

04
ScheduleOne-tap

Book the return visit.

Didn't approve everything today? Deferred items roll forward into a scheduler. Customers pick a date, your shop sees the booked appointment in the dashboard. Deferred work stops walking away.

05
ChatLive

Text the advisor directly.

One-tap live chat with your service advisor. Everything stays threaded to the RO. No personal cell numbers, no missed texts — just an open channel from customer to shop.

For your shop

Watch the report read the customer back to you.

Every open, scroll, tap, AI question, approval, and schedule event is tracked. Advisors see which customers are engaged — and which findings customers keep coming back to — so the follow-up call lands at the exact right moment, with the exact right message.

See the moment the customer opens it
Watch which findings get the most attention
Know exactly when to follow up — and what to say
AI questions surface the objections, early
RO #48291 · Live engagement
Sent 12m ago
+0:08
Opened the report
+0:35
Zoomed the serpentine belt photo (x3)
+1:02
Asked AI: "What happens if I don't fix this?"
+1:48
Opened cost drawer · stayed 22s
+2:15
Scheduled return visit — Fri Apr 26
Advisor nudge: Customer is engaged. Follow up re: belt in 10 min.
0
App downloads required
Opens on any phone, any browser. Just a text link.
~3 min
Avg. time spent
Customers explore findings instead of skimming a PDF.
EN / ES
Bilingual, automatic
Every explanation, every cost drawer, every chat.

Questions we hear.

What is the interactive shared report?

It's the branded web page your customer lands on when they tap the inspection text from your shop. Unlike a static PDF, it's interactive — customers can tap any finding to see photos and videos, ask an AI to explain it in plain language, learn about how their car works, see a real cost range, schedule a return visit, or message your advisor directly.

Do customers need to download an app?

No. The shared report is a branded web page that opens on any phone. No login, no account, no app install. They just tap the text link from your shop.

What does the "Explain this" AI do?

Tapping Explain opens an AI chat scoped to the specific finding. The AI has the photos, the tech's notes, the vehicle context, and manufacturer spec data loaded. Customers can ask follow-up questions in plain language — or Spanish — and get answers grounded in their own inspection, not a generic Google search.

Can customers schedule appointments from the report?

Yes. If they don't approve everything today, deferred items become a scheduler — customers can pick a return date for the missed work without ever calling the shop. Your team sees the booked visit in the dashboard.

Can advisors see how customers are interacting with the report?

Yes. Every open, scroll, finding-tap, AI question, and approval is tracked. Advisors see which customers are engaged, which findings are getting the most attention, and where customers are pausing — so they know exactly when (and how) to follow up.

Send a text your customer actually enjoys opening.

Request a demo and we'll text you a real shared report from one of your ROs.

Request a DemoDigital Inspections