Digital inspection reports your customers actually read
Your technician captures photos and videos on the rack. AI writes the descriptions. The customer gets a branded report via text message — with everything they need to approve the work.
The problem with paper inspections
Customers don't trust a checkbox on a form they've never seen before. They trust photos, videos, and clear explanations — delivered to their phone before they even ask.
Without DVI software
- Paper forms customers never see
- Verbal explanations customers forget
- No photo evidence of findings
- Service advisors explain the same thing 10x/day
- Lower approval rates on recommended work
With tekDrive Rack Attack
- Branded reports sent via SMS to customer's phone
- Photos and videos of every finding
- AI-written descriptions in English or Spanish
- Customers approve work before calling the shop
- Higher ARO and fewer declined recommendations
Everything your inspection workflow needs
SMS Delivery
Inspection reports sent directly to the customer's phone via text message. No app download needed — just a branded link.
Photo & Video Evidence
Customers see exactly what your technician sees. Photos and videos of every finding, captured from the rack.
AI-Powered Descriptions
AI identifies findings and writes clear, customer-friendly descriptions. Available in English and Spanish.
Branded Report Pages
Customers receive a professional, branded report page — not a PDF attachment. Viewable on any device.
Built for Technicians
Native iOS app (Android coming soon) designed for the rack. Fast uploads, multi-pipeline processing for high-volume shops.
Syncs with Tekmetric
Every inspection ties to the repair order automatically. No duplicate entry, no switching between systems.
See what your customers see
A branded inspection report with photos, videos, and findings — delivered via text message.
Frequently asked questions
Digital vehicle inspection software replaces paper inspection sheets with photo and video evidence that customers can see on their phone. Instead of a checklist they don't trust, customers get a branded report link via text message showing exactly what the technician found — with photos, videos, and clear explanations.
Yes. tekDrive's Rack Attack tool sends inspection reports directly to customers via SMS text message. The customer receives a link to a branded report page with photos, videos, and AI-written descriptions of each finding. No app download required — it works on any phone.
tekDrive is built specifically for Tekmetric shops. Inspection reports sync automatically to the repair order — no duplicate entry, no copy-paste. Customer records, vehicle data, and RO information all flow between the two systems.
tekDrive uses AI to identify inspection findings and write customer-friendly descriptions automatically. The technician captures photos and videos — AI handles the explanation. Reports are available in English and Spanish.
Ready to send inspections your customers trust?
Request a demo and we'll show you Rack Attack with your actual shop data. Setup takes minutes — no migration, no training manuals.