Text inspections, reports, and videos directly to your customers
Send digital inspection reports, Carfax vehicle history reports, repair estimates, and maintenance videos via SMS text message and email. No app download required — your customers see everything on their phone.
Your customers are on their phones — meet them there
Phone calls go to voicemail. Emails get buried. Text messages get read in 3 minutes. tekDrive delivers everything your customer needs to make a decision — right to their phone.
What customers hate
- Playing phone tag with the service advisor
- Being told "you need X" with no evidence
- Getting a verbal estimate they can't reference later
- Not knowing what's happening with their car
- Feeling pressured to approve work they don't understand
What tekDrive delivers
- Inspection report texted to their phone with photos
- Carfax vehicle history alongside your findings
- Maintenance video explaining the recommendation
- Complete estimate they can review at their pace
- Bilingual support — English and Spanish
Every way to reach your customers
SMS Text Message
Send inspection reports, estimates, and Carfax reports directly to your customer's phone. 98% open rate — far higher than email.
Email Reports
Full inspection reports and Carfax vehicle history reports delivered via email with branded formatting and direct links.
Maintenance Videos
Professional recommendation videos generated from the repair order. Customers watch a quick video explaining what was found and what's recommended.
Branded Inspection Reports
Customers receive a link to a professional report page — not a PDF. Photos, videos, and AI-written findings they can view on any device.
Carfax Reports
Send full Carfax vehicle history reports to customers alongside your inspection findings. Build trust with third-party data.
Push Notifications
Your team gets real-time alerts for customer approvals, uploaded media, and claimed tasks. Nothing falls through the cracks.
Carfax integration included
tekDrive partners with Carfax to let you send full vehicle history reports directly to your customers. Combine your inspection findings with Carfax data for complete transparency.
Frequently asked questions
Yes. tekDrive sends digital inspection reports via SMS text message. The customer receives a link to a branded report page with photos, videos, and AI-written findings. No app download required — works on any phone.
Yes. tekDrive has a Carfax integration that lets you send full Carfax vehicle history reports directly to customers via text message or email. This builds trust and helps customers understand their vehicle's history alongside your inspection findings.
tekDrive supports both SMS text message and email delivery for inspection reports, Carfax reports, and customer communications. Your team can choose the best channel for each customer.
Yes. tekDrive offers full bilingual support in English and Spanish. Inspection reports, estimates, maintenance videos, and all customer-facing communications can be delivered in either language.
Ready to communicate like a modern shop?
Request a demo and see how tekDrive delivers inspections, estimates, and Carfax reports right to your customers' phones.